We know that sometimes issues can arise, and we're here for you! If your Pivot product has any issues during the warranty period because of a manufacturing defect, we're more than happy to help!

Our frames are backed by a limited lifetime warranty for the original purchaser.

This warranty covers defects in materials and workmanship and applies to bikes sold on or after January 1, 2024.

To qualify for the lifetime warranty, bikes must be registered no later than (i) 30 days after the date of purchase, or (ii) April 1, 2025, whichever occurs later.

Please review our full, updated warranty below for details.

At Pivot, we're committed to performance and durability. That's why we offer a lifetime frame linkage bearing replacement program as a courtesy to our customers. While our bearings are designed to last, this program ensures you have peace of mind if a replacement is ever needed.

Your serial number is located on the front triangle under the bottom bracket.

*Note: This is not a warranty. Customers are responsible for any replacement costs. For DIY guides and resources, visit the Pivot Pro Garage. Please allow 4-8 weeks for processing and delivery.