Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at anytime. To do so, please contact us on info@allsports.co.nz or mail us at: Marmot NZ, 9 Raywood Cres, Taupo, Waikato, NZ, 3330

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

We use Windcave as our Payment Gateway.

How We Collect Information

To enable Windcave to provide secure payment facilities, we acquire information which may include a cardholder's name, credit card number (with the expiry date) and billing address. That information is collected when a card and its information is provided to a Windcave payment solution.

How We Use and Disclose Information

Windcave uses the information it collects to obtain authorization for Transactions from the payment card’s issuing bank (the bank that issued your credit or debit card) and from Windcave's own or the Merchant's bank (the “acquirer” or “Acquiring Bank”). Some details from the Transaction (such as name, email and delivery address) may be made available to the Merchant or Acquiring Bank through Payline - Windcave’s web-based transactions management system. Payline allows Merchants to track Transactions and process refunds. Payment card numbers are encrypted and stored by Windcave securely, and are not provided to the Merchant. Please note that your personal data may be shared with legal authorities if required by law. In addition, and separate from its performance of the services set forth in this Privacy Policy, Windcave may aggregate and disclose the aggregated data that is not personally identifiable to its partners or third parties. This aggregated, non-identifiable data may be used for statistical analysis or similar purposes.

Security

Windcave is committed to data security. Windcave uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, Windcave stores the data in computer servers with limited access that are located in controlled facilities secured by advanced surveillance and security technology. When Windcave transmits sensitive information (such as a payment card number), Windcave protects it through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. Windcave is a level 1 certified PCI-DSS compliant provider.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id. Session Identifier is a sessional unique token which allows Shopify to store information about your session such as who referred you and your landing page

_shopify_visit. Tracks the number of visitors to the store. No data is held, but is persistent for 30 minutes from the last visit.

_shopify_uniq.Counts the number of visits by a single customer until midnight of the next day. No data is held.

cart. The cart function stores information about the contents of your cart and is persistent for 2 weeks.

_secure_session_id. Secure Sessional Identifier is unique token that secures your personal information for the current store visit.

storefront_digest. If the shop has a password, this is used to determine if the current visitor has access. It is a unique token which has an indefinite validity.

Google analytics:

PREF. Set by Google and tracks who visits the store and from where. Each visit is only identified for a very short period.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, to register a complaint, or simply want more information please contact our Privacy Compliance Officer at info@allsports.co.nz or by mail at Allsports Distribution, Marmot NZ, Re: Privacy Compliance Officer, PO Box 1307, Taupo 3351.